My Sista's Gift Terms & Conditions

Each tumbler is handmade (WITH LOVE!) so there may be slight variations in the final look. I strive for perfection, but tiny imperfections should be expected. Each tumbler is truly one-of-a-kind!

Tumblers are glittered using high quality, high sparkle glitters. They are sealed with multiple layers of FDA compliant epoxy - this gives them a smooth, glass-like finish. Or, if you've chosen a sublimation design, the result is a high quality, permanent, and peel proof design that becomes a part of your tumbler material. It creates a professional looking finished product that you will love! 

 **We use high quality, double-walled stainless steel tumblers. They keep drinks cold for up to 24 hours and hot for up to 8 hours!

 **Care instructions are included with each tumbler.**

☆ How to care for your new tumbler:

• Hand wash only.

• Do not soak in hot water.

• All tumblers are not dishwasher safe or microwave safe (Epoxy nor Sublimation)(they’re metal!)

• Do not expose to extreme heat - don’t leave your product in a hot car.

 *****If dropped, the epoxy could crack or shatter. If this happens, we are not responsible for replacing the tumbler. However, we may be able to repair the damage for a fee (fee based on severity of damage, item must be shipped back to us at customer’s cost).*****

 ☆ We do not accept returns or exchanges, unless a mistake has been made on our end. We can not make any changes to orders once placed...Please be sure to apply any discount codes if you have any and check all order details before submitting.

 ☆ Please send us a message if you have any questions. We try to respond to all messages same day or within 48 business hours (During normal business hours, Monday - Friday 8am-5pmEST)

 

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